FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What is the minimum order quantity?

Our MOQ is 30 units per design for silver and brass jewelry, for gold jewelry it can be 10 units per design.

How long to deliver?

Sample delivery in 7-10 days.

Mass order for silver/brass jewelry is 3-4 weeks.

Mass order for gold jewelry is 6 to 14 days.

How to pay?

1. Sample order: 100% payment is needed in advance.
2. Mass order for silver/brass jewelry: Please prepay 30% as deposit ,and balance will be paid before shipment.
3. Mass order for gold jewelry: Please prepay 50% as deposit ,and balance will be paid before shipment.

Can you make customized designs?

Yes, we have a professional design team with more than 10 years experiences, any custom creation ideas with drawing  or sample would be welcome , we can create CAD for you to approve.

Can you provide one pc sample? Free sample and free shipping?

One pc sample would be available before placing order, but retail is not our intention, we will charge sample fee and shipping cost.